Privacy Policy

Last updated: 11 September 2026

Oxfordshire Brickwork Limited respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use it and the rights you have in relation to your personal data.

1. Who we are

Oxfordshire Brickwork Limited is a private limited company registered in England and Wales.

Company name: Oxfordshire Brickwork Limited
Company number: 09371945
Registered office: 5 The Chambers, Vineyard, Abingdon-on-Thames, Oxfordshire, OX14 3PX
Website: oxfordshirebrickwork.co.uk
Email: ben@oxfordshirebrickwork.co.uk

For the purposes of UK data protection law, Oxfordshire Brickwork Limited is the data controller for personal information collected through this website and through our dealings with customers and prospective customers.

2. Information we collect

We may collect personal information when you contact us through our website, by email, telephone or WhatsApp.

This may include:

Your name
Email address
Telephone number
Information you provide about a project, property or enquiry
Messages and other correspondence between you and us
Any other information you choose to provide when contacting us

When you use our website, certain technical information may also be collected, including:

IP address
Browser and device information
Information about how you use our website
Pages visited and interactions with the website
Cookie and advertising identifiers

Some of this information is collected through cookies and similar technologies.

3. How we use your information

We may use your personal information to:

Respond to enquiries
Provide quotations and discuss potential work
Arrange and carry out contracted work
Communicate with customers about projects
Manage our customer relationships
Maintain records relating to completed work
Operate, maintain and improve our website
Understand how visitors use our website
Measure the effectiveness of our online advertising
Protect our website and business from misuse, fraud or security threats
Meet our legal and regulatory obligations

We do not use information submitted through enquiries for unsolicited email, text message or WhatsApp marketing.

4. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract — where processing your information is necessary to provide a quotation, take steps at your request before entering into a contract, or carry out work under an existing contract.

Legitimate interests — where it is reasonably necessary for us to operate and manage our business, respond to enquiries, communicate with customers, maintain appropriate business records or protect our website and systems.

Legal obligation — where we need to keep or use information to comply with a legal requirement.

Consent — where you have chosen to allow optional cookies or tracking technologies, including those used for analytics and advertising. You can withdraw this consent at any time through the website’s cookie settings.

5. Google Analytics and Google Ads

We use Google Analytics to help us understand how visitors use our website. This may include information about which pages are visited, how visitors reached the website and how they interact with it.

We may also use Google Ads tracking to measure the effectiveness of our advertising.

These services may use cookies or similar technologies and may collect technical information such as your IP address, device information, website activity and advertising identifiers.

Analytics and advertising technologies that require consent will not be activated unless you have given permission through our cookie consent system.

You can change or withdraw your cookie choices at any time using the cookie settings available on our website.

Google may process information collected through these services in countries outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards must be used in accordance with applicable data protection law.

6. Who we share your information with

We do not sell or rent your personal information.

We may share information where reasonably necessary with:

Subcontractors or other trades involved in carrying out a project
Suppliers where necessary to provide goods or services relating to a project
Website, hosting and IT service providers that process information on our behalf
Google in connection with Google Analytics and Google Ads services
Professional advisers where reasonably necessary
Government bodies, regulators, law enforcement agencies or other organisations where we are legally required to do so

We only share the information reasonably necessary for the relevant purpose.

7. How long we keep your information

We only keep personal information for as long as reasonably necessary.

As a general rule:

Enquiries that do not result in work being carried out will normally be retained for up to 12 months after our last contact with you.
Customer, project and transaction records may normally be retained for up to six years after completion of the relevant work, where required for business, accounting, contractual or legal purposes.
Website analytics and advertising information is retained in accordance with the retention settings used for the relevant services and only for as long as reasonably necessary for analytics or advertising measurement.

Information may be retained for longer where we are required to do so by law or where it is reasonably necessary in connection with an actual or potential legal claim.

When information is no longer required, we will delete it or otherwise dispose of it securely.

8. Cookies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to operate correctly. Others, including analytics and advertising cookies, are optional and will only be used where the law requires consent and you have chosen to allow them.

Our cookie consent system allows you to accept or reject optional cookies and change your preferences.

Further information about the cookies used on this website is available in our Cookie Policy.

9. Your data protection rights

Depending on the circumstances and the lawful basis on which your information is being processed, you may have the right to:

Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information
Ask us to restrict how your information is used
Object to certain uses of your personal information
Ask us to transfer certain information to you or another organisation
Withdraw your consent where we rely on consent to process your information

You have the right to object to processing of your personal information where we rely on legitimate interests, subject to the circumstances and applicable law.

If you wish to exercise any of these rights, please contact us at:

ben@oxfordshirebrickwork.co.uk

We may need to confirm your identity before responding to a request.

10. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Third-party websites and services

Our website may contain links to or integrations with third-party services, including WhatsApp and Google services.

When you choose to use a third-party service, that organisation may process your personal information in accordance with its own privacy policy. We are not responsible for the privacy practices of third-party websites or services that operate independently from us.

12. Complaints

If you have concerns about how we use your personal information, please contact us first at:

ben@oxfordshirebrickwork.co.uk

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.

The latest version will always be published on this website, with the date of the most recent update shown at the top of the policy.